Webfilter:1

January 2014

Since January 2014, HBNI has been using cloud filtering services provided by Bluecoat Technologies.  In short, our web traffic is tunneled to a Bluecoat data center in Toronto for filtering.  If you have any questions about how the filter works and/or if you are experiencing problems contact the support team at filter@hbni.net .

Most new sites are categorized in real time by Bluecoat, but occasionally there will be a site that is useful for business and still be blocked.  This is due to the content on the site and/or how the site is setup. When this occurs just submit a ticket to Bluecoat requesting access here.  If you provide your contact information you will be notified on the verdict of your request.

Occasionally Bluecoat will still continue blocking a site because of the content on the site.  For example, if you are trying to download any files with a .exe extension you will be denied access.  If this occurs and you are sure the file is safe and need access contact filter@hbni.net  for access.  Provide URL/link to the file you are trying to download and your contact information.  Requests submitted without contact information will not be processed.


For answers to commonly asked questions regarding our Webfilter see the FAQ section.

 

HBNI | Box 819 | Morris | Manitoba | R0G 1K0 | Ph: (204) 746-2122 | Fax: (204) 746-2121